Young people are becoming increasingly critical, and rightfully so. They want to make their own decisions, have their voices heard, and have a say in shaping their careers.

Today, talent is in the driverâ€s seat, especially during labor market tightness. Making it easy for them to switch employers, given the very high demand.

Without considering the professional expectations and soft skills of talent, implementing a sustainable recruitment policy becomes extremely difficult. In that case, the 40.8% mentioned above will continue to increase in the coming years.

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This phenomenon, known as ‘shift shock’ or expectations mismatch, poses a challenge to sustainable hiring practices.

In countries with more rigid job markets, candidates or employees may have the intention to quit their job, but actually following through with it is often a different story. Nevertheless, it is important to recognize that these employees have become disengaged, which has a negative impact on their involvement and overall productivity.

To ensure sustainable recruitment, it is crucial to have an accurate understanding of work values and (team) roles for both talent and the job itself. This serves as the foundation for effective recruitment practices.

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According to a study by The Muse of more than 2,500 Millennial and Gen Z job seekers. Nearly three in four respondents (72%) have experienced surprise or regret surrounding a new role or company.

Are careers something weâ€d like to spin the roulette wheel on? Hoping a new job makes adequate use of your existing skills, offers the development opportunities you have been looking for and provides the longer-term career path you had in mind. Hope seems a bad strategy for significant life events.

If expectations are indeed the root of all heartache, surely there must be something we can do?

At Kazi weâ€ve been referring to shift shock as a “mismatch in expectations” since 2016. Semantics aside; to have a crystal clear understanding of the expectations of the job on the one hand, and the expectations of the candidate or employee on the other hand, are the indispensable building blocks for sustainable employment.

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At these meetings, a number of key questions are asked, below three are highlighted:

• Was the hiring manager’s criteria realistic?
• Were the job ads written to attract a diverse talent pool?
• Are we learning what works and what doesnâ€t work?

If you never change your hiring process, it could be considered pretty insane; expecting a different result but doing the same thing. Jobs are often “sold” to candidates in an unrealistic way, meaning the expectations to perform in the job aren’t aligned with how it was initially presented.

Properly aligning professional expectations at the start has the potential to remove the root of all evil from recruitment.

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Very successful businesses and their employees have made costly hiring mistakes, and some are willing to admit it, but how long does it take for the company to recognize a bad hire? How long does it take for the employee to realize?

According to research, one out of two employees is looking for a new job within the first year of employment due to a mismatch in expectations. In a commercial context that would translate to, what Iâ€ve been sold, is not what Iâ€ve been promised.

Imagine how much money companies could save, and at the same time, how much well-being could be boosted if hiring mismatches were to be avoided up-front.

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Offering a bad experience to potential candidates is, by and large a surefire way to drive your employer brand into the ground.

What’s worse, some initiatives are so simple to implement. So simple, in fact, that it’d be a shame not to do it.

React. A simple message to acknowledge that the candidacy has been received successfully goes a long way. If at all possible, including the typical response time in that message makes a huge difference.

Image ordering online, checking out without any indication whatsoever regarding delivery. How many customers would purchase again with that same company, or leave an enthusiastic review?

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Train for what?

A new type of IV treatment, not yet taught in nursing school, has to be explained on the actual job. Controlling a cluster of instrument panels in the port has to be preceded by training. But what about the non-technical skills, the soft-skills?

Without understanding the base skillset, regarding soft-skills, of a new employee, only 50% of the spectrum is taken into account.

Map soft-skills on the talent – and job side to bridge the gap. Gaps between the soft-skills of today and those required for the job tomorrow.

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The original quote — in the land of the blind, the one-eyed man is king — is credited to Desiderius Erasmus’s Adagia around the year 1500. Half a millennium later, the principle remains underrated.

While all your competitors focus on the ultra-short-term, hiring whoever applies, the companies who have a long-term strategy, will reign supreme. Those companies take bi-directional professional expectations into account to build a career perspective.

All hail to the kings of companies.

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If the majority of employers would indeed hire for attitude, why is everyone copy-pasting the same generic, crappy vacancy descriptions?

Apparently, the whole world needs dynamic team players for every job.

Identify and communicate specific attitudes derived from the actual job. Time for HR to live up to their end of the bargain.

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The good thing is, theyâ€re very well aware. Thatâ€s why HR uses proverbial antennas and satellites. Just to create an understanding of whatâ€s going on. Also, for hiring purposes, they must consult with team leaders from manufacturing because they wouldnâ€t know how to begin to express what the job entails precisely to future candidates.

Situations like these are, by no means, an exception. Every day, HR is involved in hiring and interviewing candidates for a job that they know nothing about. When HR isnâ€t involved with a particular job, how can they provide legitimate advice?

Create a thorough understanding of the actual job-content and team roles for a specific job. In other words, feel what itâ€s really like to work that job on a daily basis.

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