The opposite of trauma is not help. It’s empowerment.
If an employee doesn’t receive enough validation, a new layer of trauma is inflicted with every day passing by. Stacking it on top of the already existing trauma.
Helping the employee dealing with the pain doesn’t fundamentally improve the situation. At all. The solution, in this case, is empowering the employee. Recognize and acknowledge that employee.
Empowerment through validation, or vice versa.