no pity

Compassion (with ‘C’ as the third letter in the ‘organizational culture’ alphabet) is often mistakenly equated with pity, but it’s certainly not that. Compassion is the ability to understand and share the feelings of another. In a corporate culture, compassion is not so much a moral as it is a strategic necessity.

When companies focus on compassion, it means that both leaders and employees pay attention to the needs, challenges, and well-being of colleagues. Integrating empathy into your core values creates an environment where employees feel valued and supported. This leads to increased job satisfaction, loyalty, and productivity on one hand, and increased customer satisfaction on the other.

For example, Salesforce, known for its ‘Ohana Culture,’ emphasizes building familial support within the organization. Their initiatives include mindfulness zones and well-being programs that extend to family members.

In short; organizations that hold compassion in high regard inherently focus more on the well-being of their employees.

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