Successful companies are the result of amazing customer care.
Take Coolblue, for instance. They came up, very successfully, against all odds. In an era where the electronics retailer market was already very saturated.
You know how the edge of your lips curls up when you bring about a satisfied smile? That’s what they obsess over. Their motto; everything for a smile.
Companies are a byproduct of startups obsessing over customer satisfaction.