There are levels to employee retention. Ordered from disastrous to excellent.
People are leaving faster than you can properly onboard them. They run away from your company as if they’ve seen a ghost. That’s bad.
People aren’t considering leaving your company at all. At the same time, they stopped being engaged years ago. They stay with your company due to the benefits your company provides. Their productivity is still stuck in the previous century.
People are considering leaving but really take their time. They’re concerned with how job-hopping might look on their resume, so they stay on for about a year, albeit unengaged.
Your employees are somewhat engaged and aren’t actively looking for a new job. If a better offer comes along, though, they might leave.
Your employees are super engaged. Beginning to think of leaving your company isn’t even an option.
Question: what’s worse than the first couple of levels of retention? Answer: not knowing where your employees are.